Support
If you need assistance with the ZOBNO Customer App or ZOBNO Business (Owner) App, contact our support team. We typically respond within 1–2 business days.
Customer App Help
Package: com.bookmysalon.com
Issues with login, OTP, bookings, notifications, or salon discovery.
Salon Owner Help
Package: com.bookmysalon2026.saloonownerapp
Salon registration, staff setup, booking management, and shop images.
Support Hours
Monday – Saturday
10:00 AM – 7:00 PM IST
Common Questions
I did not receive my OTP
Check that your phone number is correct and has network coverage. Wait 60 seconds and tap Resend Code. If the issue continues, email support@zobno.com with your phone number.
My booking is still pending
The salon owner must accept your booking. You will receive a notification when it is confirmed or rejected. You can also check status in My Bookings inside the app.
Push notifications are not working
Open app settings on your phone and allow notifications for ZOBNO. Then log out, log in again, and retry. Owner app users must install the latest app build from Google Play or the official APK link.
How do I delete my account?
Email support@zobno.com from your registered phone/email with the subject "Account Deletion Request". We will process your request in accordance with our Privacy Policy.
Report a Safety Concern
To report child safety concerns or abusive content, please see our Child Safety Standards (CSAE) page for dedicated reporting instructions.